Privacy Policy

Last updated: October 2026

This policy describes how Thinknames Plumbing ("we", "us") handles information when you browse thinknames.garden, phone the number shown on the site, or send in a form. It is a general template and is not legal advice.

What We Collect

Details you give us. If you fill out a form or phone in, you may share your name, phone number, email address, location and a short description of your plumbing problem.

Details collected automatically. While you use the site, we may log your IP address, browser type, device type, the pages you view and the date and time of your visit. Calls to the number on this site may be tracked, and sometimes recorded, for quality and billing purposes.

Why We Use It

We put your information to work in these ways:

• To match you with an independent plumbing provider that serves your area
• To pass your request to that provider so they can reach out to you
• To answer your questions and messages
• To see how the website and phone lines get used
• To make the site and the service better
• To follow the law and guard against fraud or misuse

Who Receives It

Thinknames Plumbing is a referral service. When you ask for help, we send your contact details and request information to one or more independent providers or marketing partners, so they can get in touch about your request. Those providers are separate businesses, and each has its own privacy practices.

We may also share data with companies that help us run the website and phone systems, such as hosting, analytics and call-tracking vendors. We may release information when the law requires it, or when we need to protect our rights.

We do not sell your personal information for money. Still, some laws count sharing data with marketing partners as a "sale" or "share." Where those laws apply to you, you may be able to opt out.

Cookies and Analytics

The site may use cookies and similar tools to learn how visitors move around it. Your browser settings let you control cookies. If you switch them off, some parts of the site may not work as expected.

Your Choices and Rights

Depending on where you live, you may be able to ask to see, correct or delete your personal information, or to opt out of certain sharing. To send a request, email contact@thinknames.garden. We may need to confirm who you are before we act on it.

Security and How Long We Keep Data

We take reasonable steps to protect your information. Still, no method of sending or storing data is completely secure. We hold on to information only as long as we need it for the purposes above, or as long as the law requires.

Children

This website is not meant for children under 13. We do not knowingly collect personal information from them.

Policy Updates

We may revise this policy from time to time. The date at the top shows when it last changed.

Contact

Have a question about this policy? Email contact@thinknames.garden.